Find Answers to Your Questions
While other POS systems are built for completing one-off transactions, WithWine's POS is built for tapping into lifetime value. Our software systems make it easy for you to initiate and foster more deep, long-lasting and profitable customer relationships that deliver you more repeat business.
Don't worry! We built our software so that winery owners and cellar door staff don’t have to be computer geniuses. Everything is as user-friendly as possible.
Nope. We are constantly adding new features to the platform that once released are made available instantly.
You can be up and running with POS and a new website with eCommerce in just a few steps. If you’re migrating databases from old systems you can usually have everything done within 1-3 days. We make it easy to switch.
We sure do! We can be as hands-off or hands-on as you need.
Absolutely. We are an Australian business with Australian staff who are awake during Australian business hours. For wineries in the United States, we have a team based in Napa Valley that will offer local support as we
We have a growing list of integrations with shipping providers including Australia Post. However, if we’re missing your courier, let us know and we can look into it.
Yes, you can! You no longer need to hand out paper forms and pens and then painstakingly decipher handwriting when manually entering details later. In just a few taps you can have a new customer signed up.
It’s incredibly easy to use. If you don’t believe us, we can put you in touch with a few technophobes that love our POS.
A can-do attitude, a desire to improve your business, and an iPhone or iPad.
Nope. We want to make it easier for you to make more money, not less.
Nope. If you’ve wished every staff member could have their own POS on busy days, now you can.
Yep! Say goodbye to post festival paperwork.
Yes! Every product and feature within the WithWine ecosystem speaks to and reads from the others. This makes your life easier and your customers’ experience better.
When you’re using WithWine’s POS, the email receipts sent to your customers have “Buy More” buttons that link back to your eCommerce. Nifty, huh?
Of course! When a customer logs into your website with the eCommerce plug-in, they can see all the wines they’ve Tried and Liked and all the prices they are entitled to.
Our Digital Tasting Lists are a replacement for your old paper tasting sheets (which usually end up in the bin). They enable you to provide a more modern customer experience whilst simultaneously capturing the data you need to re-engage with relevance.
You can, or they can pull it up on their phones because everything’s mobile-optimised. They’re perfect for tasting dinners!
You can add a beautiful eCommerce experience to your website and provide a stronger customer experience during tastings with our $149 per month with our POS+ plan.
What kind of wine clubs do you want to run? WithWine can power winery selection clubs, customer selection clubs, auto-recurring order clubs, fixed price or variable pricing clubs, public clubs and invite-only clubs.
How big are your ambitions? WithWines makes it easy for you to manage thousands of members really easily with no limitations.
Of course! WithWine makes it really easy to keep member details up to date, even if you’ve already generated an order.
You’ll be amazed how easy we’ve made credit card handling. You’ll know which member’s payments have failed within seconds of initiating a club run and when they do, WithWine makes it super easy to get them updated quickly and painlessly.
With a single click of a button you can cancel an order and the money is refunded straight back to the member’s credit card. In. Out. Simple.
WithWine lets you charge member cards on file really easily, including at POS.
Absolutely not.
Nope! If you want to send an email every day to everyone on your database, we won’t stop you (but we might give you a call to ask why you think that is a good idea.)
WithWine lets you get more targeted than you ever thought possible. Want to find those who liked a product at dinner but didn’t end up buying it? WithWine makes it easy.
That sounds like a pain. No you don't. We've built one right in for you to use.
Our pricing starts from $149 a month.
As many as you want... or need!
You don't have to, we've one built-in! This is so we can ensure maximum reliability, security and automation.
The simplest answer is "lots". Schedule a demo with us and we'll show you.
We're incredibly proud of what we have built and would love to show you how it can make your life easier. Chat to our Sydney-based team now!